Miss

Ive bought food from Amazon and Sprouts through this app. The food from sprouts was exactly what I ordered, was delivered within the 2 hour window, and the driver was extremely nice and professional. As for the Amazon driver he arrived at my building, I buzzed him in via the call box, and then I received a text saying "Your Amazon Prime Now Order was refused at delivery." WHAT?! I think its because I ordered bottled water and he didnt want to carry that to my condo. I called customer service and they apologized and told me Id have to just reorder. No thanks. Ill find a different delivery service that actually delivers. And P.s. I did not receive a full refund on my purchase.

MLoree about Amazon Prime Now, v3.1