Great potential but...
The app is a total game changer, but there are some glaring problems that need to be addressed. First, the drivers NEVER pay attention to the delivery notes... When your building takes up a whole block and you have to go find them at the front lobby after you tell them to use the side entrance in the notes... Its annoying. Then you get your stuff and the bags dont have handles... Great, have fun carrying 10 paper bags of heavy groceries with no handles down a block to get back to your side of the block. 10 bags? Yep, they like to package items individually. You might get a whole bag with a single potato inside. Smart. What about the app itself- many items dont have pictures (fine) I can guess what Im getting, but many items dont have any sort of description either. It can be hit or miss. Im confident the app and service will get better in time with enough feedback... just hurry before someone else does it better.
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