Works well in my location.
Ive used Prime Now several times now and dont really have any major complaints. I like having the ability to change the tip amount after delivery. They have a decent selection of food and non-food items. They carry good brands, a lot of organic food items and the prices are comparable to local grocery stores. Do they carry everything? No. Two things I wish they carried are a better selection of ice cream and wish they carried ICE. Really? No ice?!?! I suspect that has to do with possible delays in delivery. Also, the 2-hour delivery is not exactly as it sounds. In my experience, it has taken 4 hrs to get an order delivered; 2 hours to "prepare" my order and then you have the 2-hour delivery window. My delivery has always fallen late in the second hour. Still, for the convenience I continue to use it.
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Amazon Prime Now